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Shipping & Returns

Shipping:

Dinkleboo personalised kids storybooks and name labels are proudly made in the United Kingdom, to order. Each product is custom-created, quality-checked and dispatched within 1-3* business days from our factory in Wakefield. High volume periods may delay production of your order.

Dinkleboo works closely with Royal Mail and DHL to deliver your parcel as quickly as possible. Dinkleboo offers three shipping methods - Non Tracked, Tracked and DHL Express. Please note "DHL Express" does not further speed up production times.

Flat rate shipping starts from £2.99 which means you can order as much as you like for one flat price. There are also faster shipping methods if you need your parcel in a rush for a higher flat rate price. Enjoy FREE SHIPPING on all orders over £50.


Estimated Delivery Times:

Within the United Kingdom (2-5 Days)


Postage Costs:

Prices listed below are flat rate prices based on a single item shipped. If you order multiple products (Storybook and Labels) the cost will be the higher flat rate price.

 

Non Tracked

Tracked

DHL Express

  (5-10 days) (2-5 days) (1-3 days)

Products

 Standard Soft Storybooks

£3.99

£4.99

£8.99

 Standard Hard Storybooks

£3.99 £4.99 £8.99

 Labels

£2.99

£3.99

£7.99

 Stickers

£2.99

£3.99

£7.99

Santa Letter

FREE

N/A

N/A

Santa Postcard

FREE

N/A

N/A

 *Some products may vary from above pricing due to size and weight.

Returns

Dinkleboo is proud of the outstanding quality and craftsmanship of our products, and provides 100% Satisfaction Guarantee against any manufacturing defects. Refunds and cancellation of order is generally not provided except for cases of process or product malfunction (i.e., workmanship defect, book arrives damaged). Dinkleboo is not responsible for customer generated mistakes, errors or defects including spelling, typographical or grammatical errors, order quantity or other ordering errors. Please be sure to preview your order carefully before placing your order. Images and text will be printed as they appear in the Preview. We do not proof read for, or correct, any such customer generated mistakes. If you have any questions on returns please contact us (click here)

 

Free Shipping

Enjoy FREE SHIPPING on orders over £50. Free shipping is calculated based on cart value after discount codes have been applied.

 

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